On this page we explain how we process and store your data. This way you know where you stand when you use the websites of Maastricht Vervoer

We process this personal data

We collect your personal data because you use our services or because you have shared that data with us. This concerns these data:

  • First and last name
  • Tel. number
  • E-mailadress
  • IP-adress
  • Data about your activities on our website (s)
  • Internet browser and device type
  • Any other information that you provide to us via forms

Why do we collect personal data?

We use data to align our marketing activities with our target group. Those activities are:

  • Sending newsletters
    Sending e-mails after requesting one of our offers
    Sending emails after requesting one of our offers

  • Telephone contact to provide information about our services
  • Mailing to notify you of changes to our services

Non-marketing related:

  • We also collect personal data if we are legally obliged to do so, for example for our tax return

Automatically sent messages

We work with website software (CMS), which means that many of our e-mails are sent automatically. However, we do not make decisions based on automated messages that have (significant) consequences for the recipient. At Maastricht Transport, important issues are handled by real people, not by computer programs

This is how we protect our personal data

We do everything we can to prevent abuse, loss, unauthorized access, unwanted publication or changes to your personal data. Do you feel that your data is not properly protected, or are there indications of abuse? Then mail to info@maastrichtvervoer.nl.

Do we share your personal data with third parties?

We only share your personal data with third parties if this is necessary to perform our services or because this is required by law.


Cookies are small text files that are stored in your browser during your first visit to our website. We use three types: functional and analytical cookies. The functional cookies are needed to make the website work as it should. They also remember your preferred settings. We use the analytical cookies to analyze the activities of visitors to our website, so that we can improve our website. 

During your first visit to our website, we asked for your permission to place cookies. If you change your mind later, you can always unsubscribe. You can also delete all the information we have previously stored about you via the settings of your browser.

Do we store your personal data?

We never keep your personal data for longer than necessary. This means that we delete your data as soon as it is clear that our services are no longer relevant to you or your company. There is one exception to this rule: some data will be retained for longer if required by law.

You have the right to be forgotten

You have the right to be forgotten by us. You can let us know by sending an email to info@maastrichtvervoer.nl, then we will ensure that all information we have from you is permanently removed.


We reserve the right to change this privacy policy if we consider it necessary. Therefore, visit this page regularly to ensure that you have read the latest version!

Do you have questions? Send them to: info@maastrichtvervoer.nl.

This document was last amended on December 9, 2019.

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